Privacy Policy


 

PRIVACY POLICY

 

 

Last Updated: 25/03/2025

1. Introduction and Purpose of the Policy

This Privacy Policy describes how GCD Studio collects, uses, and protects the personal data of users who visit our website sales@gcdesignstudio.com and purchase digital and physical products.

We are committed to protecting users' privacy and complying with applicable regulations, including the Privacy Act 1988 and the Australian Privacy Principles (APP) in Australia, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) in the United States, and the General Data Protection Regulation (GDPR) in the European Union.

  • GCD STUDIO
  • ABN: 54 670 346 137

2. Data Collected and Collection Methods

2.1 Types of Data Collected 

We may collect the following categories of personal data:

  • Contact Information: Name, email address, phone number.
  • Payment Data: Information required for payment processing (managed by third-party providers such as Stripe, PayPal, etc.).
  • Shipping Data: Billing and shipping address for physical products.
  • Purchase Preferences: Products viewed and purchased.
  • Technical Data: IP address, browser, operating system, browsing data.
  • Marketing Data: Communication preferences and newsletter subscription.
  • Data collected through cookies and tracking technologies: Information on interactions with our website and user preferences.

2.2 Collection Methods

Data is collected through:

  • Registration and purchase forms.
  • Cookies and tracking technologies (Google Analytics, Meta Pixel, etc.).
  • Analytics and advertising tools.
  • Direct communications with the user.

3. Purpose of Data Processing

We use the collected data to:

  • Process and fulfil orders.
  • Provide customer support.
  • Send marketing communications (only with explicit consent).
  • Improve security and prevent fraud.
  • Comply with legal and tax obligations.
  • Personalise the browsing experience and improve the services offered.
  • The legal bases for processing are:
  • User consent (for marketing activities and non-essential cookies).
  • Contractual obligations (to provide the requested services).
  • Legal obligations (for compliance with tax and accounting regulations).
  • Legitimate interest of the company (for security and service improvement).

4. Data Sharing with Third Parties

We may share data with:

  • Service providers: Payment processing, shipping, hosting.
  • Marketing platforms: Google Ads, Facebook Ads.
  • Government authorities: If required by law.
  • If we transfer data outside the user's country of residence, we ensure adequate protection measures, including:
  • Standard Contractual Clauses (SCC) approved by the EU for data transfers outside the European Economic Area (EEA).

Data protection agreements with third-party providers to ensure compliance with privacy regulations.

5. User Rights

5.1 Rights of Users in the European Union (GDPR)

  • Access, rectification, deletion of data.
  • Restriction and objection to processing.
  • Data portability.
  • Right to withdraw consent at any time.
  • Right to file a complaint with a supervisory authority.

5.2 Rights of Users in California (CCPA/CPRA)

  • Right to opt-out of data sales.
  • Right to access, correct, and delete data.
  • Right to know the categories of collected data.

5.3 Rights of Users in Australia (APP)

Access and correction of personal data.

Right to file complaints with the Office of the Australian Information Commissioner (OAIC).

Users can exercise their rights by contacting us at sales@gcdesignstudio.com.

6. Data Security and Retention

  • We adopt security measures to protect personal data, including:
  • Encryption of sensitive data.
  • Access controls and authentication.
  • Monitoring of cybersecurity threats.

Data is retained for as long as necessary to fulfil the declared purposes, unless legal obligations require longer retention periods.

7. Cookies and Tracking Technologies

We use cookies to:

  • Analyse site traffic.
  • Personalise the user experience.
  • Display targeted advertisements.

Users can manage cookie preferences through browser settings or our consent banner, compliant with GDPR and CCPA.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Users will be informed of significant updates via site notifications or email. Continued use of the site after such changes implies acceptance of the new policy.

9. Contact Information and Data Protection Officer (DPO)

For privacy-related questions or to exercise your rights, contact us:

GCD Studio email: sales@gcdesignstudio.com